ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 
helpdesk@uidaho.edu

Administration

ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566
mediactr@uidaho.edu

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580
records@uidaho.edu

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208
vcoffice@uidaho.edu

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539
its-ts-admin@uidaho.edu

Self-Help: Using Advanced Lync Features

Lync Advanced

This tutorial applies to the following operating system(s):

Windows        Macintosh

Overview:

Learn about more advanced features of the Microsoft Lync desktop client. This tutorial assumes you have installed Lync, logged in and have a good understanding of Lyncs basic functionality.







Sending Attachments:

Attachments can be sent to any Lync contact that is online directly from the chat window. In the chat window, click the screen  icon. This will bring up a pop-up window. From this window, click the attachments text and then the paper clip icon.

This will bring up the file manager, from which you can select the file you wish to attach. The file will show up in the chat window and will transfer as soon as the other user accepts the file.

While Lync does not have a theoretical file attachment limit size, ITS strongly recommends keeping attachment sizes below 25 megabytes. Attachments greater than this size can cause Lync to behave in unintended ways.

Finally, due to security reasons, Lync is unable to transfer any potentially self-executing files or source code files. This means files such as .exe, .mbd, /php and .vbs, among others, will not transfer. View a full list of blocked file types.


Voice and Video Chat:

Lync can be used to initiate voice and video calls using VOIP. To use this feature, both yourself and your contact must have a webcam on your computer (for video) as well as a usable microphone.

To initiate a Lync video or voice call, press the phone   icon from a conversation or right-click the contact card in your contacts view and click call or start a video call.






Using the Virtual Whiteboard

The Virtual Whiteboard in Lync is a handy tool for demonstrations requiring the use of free hand drawing. This can be great for drawing flow charts, mathematical equations and quick sketches.

While in a Lync IM conversation, bring up the virtual whiteboard by clicking the screen   icon, make sure you are in the present tab and click on the Whiteboard button to bring up the whiteboard screen.

If you have a drawing tablet, the whiteboard is fully compatible with it. When you are finished, you can close the whiteboard by clicking the stop presentation button.






Sharing Monitors & Programs

Want instant feedback and results on a project you are looking at on your computer? Use Lync's built-in screen-sharing or program sharing ability to display what you are seeing to your Lync contact(s).

To share your screen, from the conversation window click the screen   icon and then under present click either primary monitor or secondary monitor (dual-monitor setup) to share your screen.

From a Windows machine only, programs can be shared in much the same way by instead clicking the Program button. The only difference is sharing programs only shows the individual program.

You can even let people take over control of your screen by clicking the give control button at the top of the shared screen and select the contact you wish to give control to. This will not take control away from you - simply allow your contact to control at the same time.

If at any point you want to revoke control rights, you can do so under the give control button and click take back control. Alternatively, hit the Ctrl + Alt + Space buttons together to revoke all control back to you. To stop sharing your screen or program, simply hit the stop presenting button at the top right of the shared screen.



Group Conversations

Lync has the ability to host group conversations with up to 250 contacts at a single time. This applies to instant messaging conversations, voice and video conversations as well as collaboration tools such as the Whiteboard and program sharing feature.

To initiate a group conversation and invite additional users from an already-opened conversation, simply click the Participants button and then the Invite More People  button. This will bring up a search window where you can search for and add users to your conversation.

You can also initiate a new group conversation from the main Lync window by selecting multiple users (hold down the control or command button on Mac while left-clicking the contact cards). Once the users are selected, right click and select send IM Call or Start a Video Call options to initiate a group session.