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ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Collaboration and Communication Services

Description

ITS offers two solutions for bulk mailing to large numbers (300+) of recipients. MailChimp is available for both one time and recurring requests. It provides mail tracking information, such as message opens and link clicking. Mailman is available when a group would like to maintain a mailing list with subscription capability, and the ability to moderate outgoing messages.

Available to faculty, staff and departments at the University of Idaho.

Students with bulk mailing requests must go through ASUI.

After a mailman list is setup by ITS it becomes self-service bulk mailing.

No fee is associated with this service.

Requesting Assistance

Send a template email, a list of intended recipients, subject line and a desired send date to mailing-request@uidaho.edu.

Related Policies and ITS Standards

Some mass mailing may be rejected due to content which is better suited to a different delivery method, such as the daily Register email.

Service Provider

B. Kirchmeier, ITS Customer Service Manager

Service also known as Mailman, Listserv, Mass Mailing, MailChimp

Description

Exchange Online accounts provide email, calendaring, scheduling and other administrative activities such as contact lists, tasks, etc. for faculty, staff and students. Microsoft Outlook 2013+ or Outlook for Mac email desktop clients are recommended for access to Exchange Online accounts. Outlook Web Access provides a web-based interface for access to your Exchange Online account. Mobile devices such as Android and iPhones also have apps which can access Exchange Online accounts.

Available to all students, faculty, staff and departments at the University of Idaho.

Information on how to configure clients to work with this service can be found on our self-help site.

No is fee associated with this service.

Requesting Assistance

Contact us by email at helpdesk@uidaho.edu, by phone at 208-885-4357 or in person in the TLC room 128.

Related Policies and ITS Standards

APM 30.10 – Computer User Account Procedures

Procedures and Service Agreements

http://www.uidaho.edu/its/Office365

Service Provider

B. Kirchmeier, ITS Customer Service Manager

Service also known as Email, Office365, Messaging, Electronic Mail, Faculty & Staff Email, Vandal Mail, Student Email

Description

The S: or shared drive can be used to share a large number of files and data within a group of people. ITS can set up a personalized folder on the S: drive and an access control group, which can be used to control users' access. Shared drive space is a great use for shareable department projects.

Nof fee is associated with this service.

Shared drive file hosting is available to students, faculty, staff and departments at the University of Idaho.

Self Service Information

Once the folder and access group is created, the owner can grant users access to the folder through the Account Management page.

Requesting Assistance

Contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128.

Related Policies and ITS Standards

University of Idaho Computer Use Policy, Acceptable Use of Shared Space

Service Provider

B. Kirchmeier, ITS Customer Support Manager

Service also known as Shared Drive File Hosting, Shared Drive File Sharing, S: drive

Description

The U: or User drive is your personal drive space on the University of Idaho server.  It provides a secure, regularly backed-up place to store your university data files. This service is located behind ITS managed firewalls, as well as other network restrictions to verify that only you have access to view your data.

Available to students, faculty and staff at the University of Idaho.

Tutorials on how to connect to the U drive can be found in the Self-Help section of the ITS webpage.

No fee is associated with this service.

Requesting Assistance

Contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128.

Related Policies and ITS Standards

APM 30.12 University of Idaho Computer Use Policy

Procedures and Service Agreements

The data is backed up following a schedule. Going back two weeks there are backups available twice a day at noon and 8 p.m. Then going an additional two weeks (for a total of 28 days) the 8 p.m. snapshots are still available.

Service Provider

B. Kirchmeier, ITS Customer Support Manager

Service also known as User Drive, U: drive, User Drive File Hosting, User Drive File Sharing

Description

ITS offers static content web hosting on a UI shared drive for use in an academic or professional setting. These pages are publicly available, with no password protection. Examples of acceptable use of webspace include departmental projects, organizations, professor or class websites, academic classwork and student websites for a particular class.

No fee is associated with this service.

Available for faculty, staff and departments at the University of Idaho as long as the hosting meets an academic purpose.

Web hosting for students must be requested and sponsored by a staff member.

Once the webspace is set up, you can follow ITS tutorials on accessing your webspace.

Requesting Assistance

Contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128.

Related Policies and ITS Standards

APM 30.12 - UI Computer Use Policy

Procedures and Service Agreements

All webspace requests must be made by a board-appointed faculty or staff member.

Service Provider

B. Kirchmeier, ITS Customer Service Manager

Service also known as Webpage Hosting, Webspace, Webpages

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website