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ITS Locations

Physical Address:
Teaching Learning Center Room 128

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Install Sophos on Windows

This tutorial applies to the following operating system(s):

Windows 

Overview

ITS offers Sophos Antivirus at no extra cost to all employees and students at the University of Idaho to help protect their machines from viruses and malware.

Step 1

Before downloading the software, you will need to agree to the University of Idaho’s antivirus agreement by logging in to the Account Management site using your MyUidaho username and password.

Once logged in, click University Software in the menu on the left, then click the UI Antivirus link. This will bring up the anti virus agreement. Click the I agree button to gain access to download Sophos.

Log into Account management and agree to the license.
Log into Account management and agree to the license.

Step 2

Download and launch the Sophos AntiVirus Installer, which can be found through a link on the account management site.

Once you have agreed to the license, you can download and install Sophos Anti-Virus.
Once you have agreed to the license, you can download and install Sophos Anti-Virus.

Step 3

The installer can also be found on our security software downloads site. If prompted, enter your credentials. Remember, it may take up to 15 minutes from when you agree to the EULA for your UI credentials to work.

You can also download Sophos from our software page.
Download and launch the Sophos AntiVirus Installer.

Step 4

If your computer is not a member of the ad.uidaho.edu domain, you will be prompted to tell the installer on what type of computer you are installing.

Click the applicable button to continue.

Either mark your machine as a personal device or UI owned machine.
You will be prompted to tell the installer on what type of computer you are installing.

Step 5

The installation runs in the background and you will not see a lot of activity on your screen. Once the “Sophos Auto Update” component is installed, Sophos will connect to the auto-update server to complete the rest of the install.

Sophos will begin setup.
The only activity you should see after Sophos setup configures your system is the “Sophos Auto Update” component being installed.

Step 6

Once you see the Sophos shield in your system tray, you can right-click and select “View updating status” if you wish to monitor the status of the installation.

You can see the progress by right-clicking on the task bar icon.
Right-click and select “View updating status” if you wish to monitor the status of the installation.

Step 7

The auto-update component will download what it needs, then begin the installation process.

After Sophos has installed itself, it will download any needed updates.
The auto-update component will download what it needs.

Step 8

Once the software is installed, you should see the Sophos shield in your system tray (by the clock). If you hover your mouse over the icon, you will see the status of the Sophos Antivirus Client. At this point, it is recommended you save all of your work, close all open applications, and restart your computer.

Sophos will now be installed on your computer and will being passively scanning your machine. If you have questions or run into trouble installing Sophos, please contact the ITS Help Desk at 208-885-4357 or helpdesk@uidaho.edu.

When Sophos is done installing all components, restart your computer.
Sophos will now be installed on your computer and will being passively scanning your machine.

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website