Security and AntiVirus
This tutorial outlines some common troubleshooting problems for Sophos Anti Virus installation. More complex problems can be solved by contacting our Help Desk.
Sophos home is the current free version that is suggested for any student, staff or faculty member that would like to use Sophos as their preferred Antivirus on personal machines. If you are on a University owned machine you are advised to use the University licensed version of Sophos that is managed and configured for University owned devices. This tutorial will walk you through installing the Sophos Home Antivirus client.
If you are on a University owned machine you are advised to use the University licensed version of Sophos that is managed and configured for University owned devices. This tutorial will walk you through installing the Sophos Antivirus client.
This page covers frequently asked questions about Sophos AntiVirus. You can learn more about Sophos by looking through this page.
The Sophos license covers only active students and employees at the UI. When you leave the University of Idaho, you will need to uninstall Sophos. This tutorial will walk you through the uninstall process to completely remove Sophos and get your machine ready for a new antivirus software.
Access to many UI resources, such as shared drives, Banner, etc., is limited to machines with UI IP addresses. If you are traveling or working from home, you will need to connect to the VPN in order to access these resources. This tutorial will guide you through installing the Cisco VNP client and accessing UI resources when not on the UI campus.
In the case that a user forgets the Power-On-Authentication passphrase that they set when encryption was enabled, this tutorial will demonstrate how a recovery key can be generated so that they can boot their computer and reset their passphrase.
The installation of Sophos SafeGuard will take place automatically, but encryption will not take place until a passphrase is set. This tutorial will demonstrate how to begin the encryption process.