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ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Getting Started

The Self Care Portal allows you to configure settings such as speed dial numbers, contact lists, phone services, single number reach and voicemail notifications.

To access the Self Care Portal, please visit voice.uidaho.edu and enter your University of Idaho NetID and password to log in. The Self Care Portal works best with Internet Explorer browser.

After logging into voice.uidaho.edu there are several options to manage your phone and settings.

Login Page for voice.uidaho.edu
Log in to voice.uidaho.edu using your UI credentials.

My Phones

Here you can access the My Phones link to display all of the university phone devices under your responsibility.

My Phones tab and contents
My Phones tab and contents.

Phone Settings

Here you can setup Speed Dial Numbers, Rings Settings, Voicemail Notification Settings, Call History and Phone Contacts.

Phone Settings tab and contents
Phone Settings tab and contents.

Call Forwarding

Here you can setup or check your current call forwarding on your extension. This will allow you to set forwarding to voicemail or a specific number (cell phone, home phone or co-worker).

Call Forwarding tab and contents
Call Forwarding tab and contents.

IM & Availability Tab

Do Not Disturb: You can turn on or off the Do Not Disturb option on your phone.

Status Policy: ITS currently has not enabled IM and Presence at this time.

IM & Availability tab and contents
IM & Availability tab and contents.

General Settings Tab

Language: Here you can change the default display language for the phone.

Client/Portal Password: ITS has disabled this section. Please use our help site (https://help.uidaho.edu/) to manage your NetID password.

Phone Services PIN: Your default PIN will be 1234#. ITS recommends you change this PIN from the default. This will prevent anyone from accidentally setting up any Conference Now sessions on your line.

Conference Now:

Meeting Number — This will be the meeting number you enter as the host when connecting to the Conference Now system.

Attendees Access Code — This will be the access code for attendees to join your Conference Now session.

General Settings tab and contents
General Settings tab and contents.

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website