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ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Ethernet on Campus

This tutorial applies to the following operating system(s):

Windows - Macintosh

Overview

This tutorial will guide you in finding your computer's Ethernet MAC address, Computer name, wallplate ID and connecting your workstation to the wired internet at the University of Idaho.

Connecting your device to wired internet access

In order to obtain wired internet access on your desktop or laptop machine, your computer will need to be registered with MAC address and corresponding wallplate ID, or where on the wall the Ethernet cable is plugged in.

Since both of these changes need to be made on ITS system end, please gather both pieces of information and email them, along with your request to have your machine registered for wired internet access, to helpdesk@uidaho.edu.

How to find your MAC address

The MAC (media access control) address is a unique identifier for each one of your internet connections. You can have multiple MAC’s on your machine (for example, one for your wireless connection and one for the wired connection). If you have more than one internet connection method, you will want to make sure to provide your wired, or Ethernet, MAC address.

On a Windows machine

Open the start menu and search for the command prompt by typing cmd into the search box, then click on the icon to launch the program.

(Note: in Windows XP, you will need to navigate from the start menu to all program->accessories->command prompt)

Once the program launches, type in the command ipconfig /all and a list of all your network connections will appear. Find the entry titled Ethernet Adapter Local Area Network. The second entry under this heading will be called the physical address and be in the form XX-XX-XX-XX-XX-XX. This is your wired MAC address.

On an Apple Macintosh machine

Open up your System Preferences from the apple menu and click the Network icon. Select your Ethernet or Wi-Fi connection and click the advanced button, then click the hardware tab on the new window to find your MAC address. 

  • If you are part of the WDE program this will be the MAC address you will report when contacting ITS for assistance. Please gather both Ethernet and Wi-Fi MAC addresses if you have them available.
windows command prompt
Open the command prompt and type ipconfig /all to find the MAC address.
Open the Network settings, select the Ethernet connection, and click Advanced.
Open the Network Settings and click the advanced button.
Select the Hardware tab to see the MAC address.
Open the Hardware Tab to find your MAC address.

Find your Computer Name in Windows

Below are steps to find your computer name in Windows. If you are part of the WDE program this will be the computer name you will report when contacting ITS for assistance.

  • Windows 10 and 8.1
    1. Right click on the Windows icon (Windows start button) and click System from the list.
    2. Under the Computer Name, domain, and workgroup settings the computer name and full name are displayed.
      • Ex. Computer Name:  ITS-HelpDesk01
  • Windows 7
    1. Click on the Windows Start button and right click on Computer and select Properties.
    2. Under the Computer Name, domain, and workgroup settings the computer name and full name are displayed.
      • Ex. Computer Name: ITS-HelpDesk01
Right click on the Windows icon (Windows Start button) and select System.
Right click on the Windows icon (Windows start button) and select System
Your PC name will be displayed under Computer name, domain, and workgroup settings.
Your PC name will be displayed under Computer name, domain, and workgroup settings.

Finding your Wallplate ID

A wallplate ID identifies each port on the UI network. It consists of a building number, a closet letter, the room number, the wall-plate in the room and the port in the wallplate. An example is “123 A 456 01 B.” This port is the middle port on the #1 wallplate in room 456 (closet A identifies the location the wallplate is patched to) of the building 123. Most wallplates have a small sticker identifying the wallplate on either the top or side.

The full wallplate ID is the number at the top, followed by the letter of the outlet in which your cord is plugged. If you were looking at the picture on the right with the cord plugged into the middle outlet, the wallplate ID would be 095 C 100 01 B.

With both your wired MAC address and wallplate ID identified, simply email them to helpdesk@uidaho.edu with a registration request and our TSR’s will do the rest to register your machine and make sure it is set to the correct Virtual Network in relation to your wallplate ID.

Wall Plate Port Numbers
This is what the typical wallplate and labels will look like when finding your wallplate ID.

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website