Skype for Business Basics
Learn about the basic functionality of the Microsoft Skype for Business (previously called Lync) desktop client. This includes signing on to Skype for Business, finding and adding contacts, organizing your contact lists and starting an instant messaging session. While most of the content in the video below remains relatively unchanged, note that Microsoft has recently renamed "Lync" as "Skype for Business."
Opening Skype for Business
On a Windows machine, you can find the Skype for Business client by searching for it on the Start Screen (Windows 8 or 10) or from the start menu (Windows 7) and clicking the icon to launch the program.
On a Macintosh, Skype for Business is still called Lync, and it can be found by searching for it in the spotlight at the top-right of the desktop. Alternatively, the Lync client may be on your Mac dock. Lync may not be installed with the latest version of Office 2016.
Sign into Skype for Business by entering your full email address into the Sign-in Address field and enter your NetID password into the Password field.
To begin using Skype for Business, you must first add contacts. Just like your email account, Skype for Business is connected to the Global Address List, which contains the emails for all employees at the University of Idaho. This allows you to easily search and add contacts at the U of I.
To add a contact, simply begin typing their name or email address in the field titled Find Someone. As you type, Skype for Business will attempt to match your entry with a contact. To add the contact, double-click on their contact card or right-click and select Add to Contact Lists.
Additionally, you can add entire distribution groups instead of individual contacts.
After you add a contact, it will appear under the Groups view. You can organize your contacts into various groups, such as a "co-workers" group, a "supervisor" group, etc. People that have added you to their contacts who are not already in your contact list will show up in the New tab.
To create a new group, right-click on an existing group and select Create New Group. You will be prompted for a name and the new group will be created. You can then drag your contacts into this group.
You can also rename an existing group by right-clicking on it and selecting Rename Group and typing in a new name. If you find that you no longer need a group, right-click on it and select Delete Group to delete it.
To start an instant messaging session with a contact, simply double-click his or her contact card in your contacts view or right-click on the contact card and select Send an IM. This will bring up a new mini-screen where you can send instant messages to each other.
Type your message into the text box near the bottom of the new window and hit the enter key to send the message. When your contact replies, the Skype for Business icon will flash yellow in your taskbar, notifying you of a new message.
If you have trouble following this tutorial, please contact the ITS Help Desk at 208-885-4357 or firstname.lastname@example.org.