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ITS Locations

Physical Address:
Teaching Learning Center Room 128

Office Hours:
8:00 a.m. to 5:00 p.m.
 
Summer:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
8:00 a.m. to 4:30 p.m.
 
Summer:
7:30 a.m. to 4:00 p.m.

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Skype for Business Advanced Features

Learn about more advanced features of the Microsoft Skype for Business desktop client. This tutorial assumes that you have installed Skype for Business, have logged in and have a good understanding of Skype for Business's basic functionality. While most of the content in the video below remains relatively unchanged, note that Microsoft has recently renamed "Lync" as "Skype for Business."

Skype for Business Advanced Features

Learn about more advanced features in Skype for Business such as whiteboards, screen sharing and multi-person conferences. While most of the content in the video above remains relatively unchanged, note that Microsoft has recently renamed "Lync" as "Skype for Business."

Sending Attachments

In the chat window, click the Present icon, which looks like a flat screen TV silhouette. This will bring up a pop-up window. From this window, click on Add Attachments. In the file manager that appears, you can select the file you wish to attach. Once selected, the file will show up in the chat window and will transfer as soon as the other user accepts the file.

While Skype for Business does not have a theoretical file attachment limit size, ITS strongly recommends keeping attachment sizes below 25 megabytes. Attachments greater than this size can cause Skype for Business to behave in unintended ways.

Finally, due to security reasons, Skype for Business is unable to transfer any potentially self-executing files or source code files. This means files such as .exe, .mbd, /php and .vbs, among others, will not transfer. View a full list of blocked file types here.

Sending Attachments Screenshot 1
Screenshot of attachment icon in the conversation window.
Sending Attachments Screenshot 2
Screenshot of the "Add Attachments" option.

Voice and Video Chat

Skype for Business can be used to initiate voice and video calls using Voice over IP (VOIP). To use this feature, you and your contact must have a usable microphone, and webcam (for video calls).

To initiate a Skype for Business voice call, press the phone icon while in a conversation or right-click the contact card in your contacts view and click Call. Then, select Skype Call.

To initiate a Skype for Business video call, press the camcorder icon while in a conversation or right-click the contact card in your contacts view and click Call. Then, select Skype Call.

Voice and Video Chat Screenshot 1
Screenshot of phone-call icon.

Using the Virtual Whiteboard

The Virtual Whiteboard in Skype for Business is a handy tool for demonstrations requiring the use of free hand drawing. This can be great for drawing flow charts, mathematical equations and quick sketches. While in a Skype for Business IM conversation, bring up the virtual whiteboard by clicking the present icon (which looks like the silhouette of a flat screen TV), then select More…, and Whiteboard. If you have a drawing tablet, the whiteboard is should be compatible. When you are finished, you can close the whiteboard by clicking the Stop Presenting button.

virtual whiteboard screenshot 1
Screenshot of how to access the whiteboard.
virtual whiteboard screenshot 2
Screenshot of the virtual whiteboard.

Sharing Monitors & Programs

Want instant feedback and results on a project you are looking at on your computer? Use Skype for Business's built-in screen-sharing or program sharing ability to display what you are seeing to your Skype for Business contact(s).

To share your screen, from the conversation window click the present icon, (which looks like the silhouette of a flat screen TV,) and then select Present Desktop. You can also present a specific program only, or a PowerPoint Presentation. If you have a dual-monitor setup, you can choose to select all monitors, the primary monitor only, or the secondary monitor.

You can even let people take over control of your screen by clicking the give control button at the top of the shared screen and select the contact you wish to give control to. This will not take control away from you - simply allow your contact to control at the same time.

If at any point you want to revoke control rights, you can do so under the give control button and click take back control. Alternatively, hit the Ctrl + Alt + Space buttons together to revoke all control back to you. To stop sharing your screen or program, simply hit the stop presenting button at the top right of the shared screen.

Sharing Monitors screenshot 1
Screenshot of Share Desktop option.
Sharing Monitors screenshot 2
Screenshot of the menu for sharing desktops.

Group Conversations

Skype for Business has the ability to host group conversations with up to 250 contacts at a single time. This applies to instant messaging conversations, voice and video conversations as well as collaboration tools such as the Whiteboard and program sharing feature.

To initiate a group conversation and invite additional users from an already-opened conversation, simply click the Participants button and then the Invite More People button. This will bring up a search window where you can search for and add users to your conversation.

You can also initiate a new group conversation from the main Skype for Business window by selecting multiple users (hold down the control or command button on Mac while left-clicking the contact cards). Once the users are selected, right click and select Send IM Call or Start a Video Call options to initiate a group session.

If you have trouble following this tutorial, please contact the ITS Help Desk at 208-885-4357 or helpdesk@uidaho.edu.

groupconvo screenshot 1
Screenshot of group conversation indicators.
groupconvo screenshot 2
Screenshot of the option to add more participants.

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Office Hours:
8:00 a.m. to 5:00 p.m.
 
Summer:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
8:00 a.m. to 4:30 p.m.
 
Summer:
7:30 a.m. to 4:00 p.m.

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website