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ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Setting up Email in iOS

Overview

This tutorial will show you how staff, faculty and students can easily add their University of Idaho email account to their iOS device. This will allow you to check email on the go. The process is the same for both iPhones and iPads and for both staff and student accounts.

Step 1

The process is roughly the same for both iPhones and iPads and for both staff and student accounts - simply substitute your email address (@vandals.uidaho.edu vs @uidaho.edu) as relevant. Please be sure you are running to most recent version of iOS on your device.

Power on your iOS device and select the Settings icon from the home screen.

image of an iPad screen with the setting icon app circled
Select the Settings icon from the home screen.

Step 2

From the general settings screen, scroll down and select “Mail, Contacts, Calendars” or just "Mail" on iOS 10, and then select “Add Account.”

Go to Settings > Mail, Contacts, Calendars > Add Account
Select “Mail, Contacts, Calendars” and then "Add Account."

Step 3

From the list of possible accounts, select “Microsoft Exchange.”

Select Exchange account
Select “Exchange” for the account type.

Step 4

Enter your account information in the fields:

  • Email: Your full email (e.g., jvandal@uidaho.edu or vand1234@vandals.uidaho.edu)
  • Password: Your corresponding email password.
  • Description: What you would like the account to be named in your iPhone.

Tap "Next." Your iPhone/iPad may skip to step 5, or it may ask you to enter more information.

Enter your full vandal email address and password, and a description.
Enter in your full UI email address and password. The description will be the display name of the account in settings.

Step 5

If your device asks for more information, enter the following information in the fields:

  • Server: outlook.office365.com
  • Email: Your full email (e.g., jvandal@uidaho.edu or vand1234@vandals.uidaho.edu)

Tap "Done." Your iPhone/iPad may inform you that a security certificate could not be verified — this is normal procedure. Simply accept the certificate if prompted.

If if prompts you for more information, enter in the server address listed and your email as a username
If it prompts you for more information, enter in the server address and your email again as a username.

Step 6

Your device will check the settings and then ask what services you wish to sync, including Mail, Contacts, Calendars and Reminders. Toggle which services you wish to sync to your phone and press the save button at the top right when finished.

Select which applications you would like to sync to your device
Your device will ask what services you wish to sync, including Mail, Contacts, Calendars and Reminders.

Step 7

Your new account will be added to your iPhone and syncing will begin. Please note that, depending on the number of messages in your inbox, syncing emails from the server to your iPhone can take anywhere between 10 minutes to several hours.

The account will appear under your Mail, Contacts, and Calendars section of Settings and can be edited anytime. You can access the newly-synced account through the Mail app on your iPhone. Simply select it from the home screen and your account will be visible, along with any other email accounts synced to the phone. 

If you encounter any trouble during this setup process, please contact the ITS Help Desk by email at helpdesk@uidaho.edu, by phone at 208-885-HELP or in person at our office in the Idaho Commons building, TLC room 128.

Once your account is added, you can change the information where the account is listed under the Mail tab.
Your new account will be added to your iPhone and syncing will begin.

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website