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ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:
Closed for Summer

Walk-in Service:
Library 1st floor
8:00am to 7:00pm

Summer phone and email support:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
7:30 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Email Headers

This tutorial applies to the following operating system(s):

Windows - Macintosh

Overview

Often when you report a spam, phishing or false positive (incorrectly marked as spam message), ITS will ask you to provide the message as an attachment, or the full email headers, which contain technical data about the email message in question. Below, you will find way to obtain these full email headers in Outlook and OWA.

Email Headers in OWA

To get the full email header of a message, right-click on the email and select message details.

Screenshot of attaching an email to another email
Right-click the message and select "message details."

This will open up a window with the full header, which you can select (ctrl + a) and copy (ctrl + c). Close out of the window, and paste the information into a new message by right-clicking and selecting paste in the message window, or pressing ctrl + v.

Screenshot of attaching an email to another email
Select and copy the message details.

Email Headers in Outlook

With Outlook (either 2010/2013 for Windows or 2011 for Mac) open, find the message you wish to obtain the full email headers for in your Inbox and double-click the message to open it in a separate message window.

Outlook File Tab
Double-click the message to open it in a separate message window.

In the new message window that comes up, click the File tab, then click the properties button to open the message properties window.

Outlook Properties
Click the properties button to open the message properties window.

There, you will find the full email headers at the bottom under the label Internet Headers. You can drag-select (or click into the headers box and press the keyboard shortcut ctrl + a) and copy-paste these headers into another message to ITS.

Outlook Properties Dialog Box
You can drag-select and copy-paste these headers into another message to ITS.

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:
Closed for Summer

Walk-in Service:
Library 1st floor
8:00am to 7:00pm

Summer phone and email support:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
7:30 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website