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Visit UI

Learn about the many reasons the University of Idaho could be a perfect fit for you. Schedule Your Visit

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Homecoming Sept. 25-Oct. 1

Join other Vandal families for a week of celebration and Vandal traditions. View Calendar

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UI Retirees Association

UIRA has a membership of nearly 500 from every part of the University. Learn More

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Office Hours:
8:00 a.m. to 5:00 p.m.
 
Summer:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
8:30 a.m. to 4:30 p.m.
 
Summer:
7:30 a.m. to 4:00 p.m.

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Email and Online Calendaring

Setting up Your Email on [iOS] [Android]

UI email can synced to an Android-based phone or tablet. This tutorial will assist you in syncing your Exchange email to your mobile device.

Setting up Your Email in Mail.app

While ITS strongly recommends using Outlook 2011 for Mac as your mail client, you can use the default mail.app Mac email program. This tutorial will walk you through setting up an Exchange profile in Mail.app.

Mail.app FAQ

Frequently asked questions about setting up email in Mail.app.

Mass Email Options at UI

Learn about the mass emailing options available to faculty and staff at the University of Idaho. Options include Mail Enabled Groups, Mailman lists and direct mass emailing with ITS.

Email Recovery

Office 365 has robust email recovery options and this tutorial will walk you through the steps to take if you have accidentally deleted an email and need it recovered.

Obtaining Full Email Headers

Sometimes you will need to obtain full email headers in order to troubleshoot a particular email problem. This tutorial will show you how to obtain full email headers in the most popular email programs.


Microsoft Outlook Tutorials


Configuring Outlook on [Windows] [Mac] [Android]

The Outlook mail client can be used to automatically check your UI email, and makes it easy to check multiple email accounts at once. For best results, use Office 2016 or newer. New features for Office 365 can cause compatibility issues in previous versions.

Forwarding Email in OWA

This tutorial will demonstrate how to enable email forwarding in the Outlook Web App.

Archive your Outlook Inbox

While your Office 365 email account comes with 50 gigabytes of space and web access anywhere in the world, there are still times that an archive of your inbox may be desirable. Using Microsoft Outlook, creating a fully usable, portable .pst file of your inbox is easy!

Email Recovery

Accidentally deleted an email and need to have it recovered? Thanks to Office 365, your lost files may not be completely lost after all, if deleted less than 28 days prior. Office 365 has robust email recovery options and this tutorial will walk you through the steps to take if you have accidentally deleted an email and need it recovered.

Creating Rules in OWA

Email rules allow you to sort incoming email to separate folders based on information contained in email headers, such as the From: address, To:, Subject:, etc. This functionality allows easy management of your inbox.

Outlook Web App FAQ 


Microsoft Outlook Calendars


Calendar Sharing for [Windows] [Mac]

This Information Technologies Services tutorial will demonstrate how to share calendars with contacts in Outlook 2016 for Windows or Mac.

Publishing Calendar Availability

This tutorial will demonstrate a quick method for publishing your Outlook calendar availability, from OWA, anonymously on a webpage.

Adding a Resource Account to Outlook

In this tutorial, you'll learn how to add resource calendars (rs accounts) to your UI email in Outlook 2016.

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Office Hours:
8:00 a.m. to 5:00 p.m.
 
Summer:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
8:30 a.m. to 4:30 p.m.
 
Summer:
7:30 a.m. to 4:00 p.m.

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website