students walk on University of Idaho campus

Visit UI

Learn about the many reasons the University of Idaho could be a perfect fit for you. Schedule Your Visit

Parents on campus during orientation

Homecoming Sept. 25-Oct. 1

Join other Vandal families for a week of celebration and Vandal traditions. View Calendar

campus full of students

UI Retirees Association

UIRA has a membership of nearly 500 from every part of the University. Learn More

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:
Closed for Summer

Walk-in Service:
Library 1st floor
8:00am to 7:00pm

Summer phone and email support:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
7:30 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Technical Support Services

What is TSS?

Technology Support Services, also called OnSite, provides fee-based professional IT service to faculty and staff at the University of Idaho, providing service such as in-office computer support, installation of new hardware and software and emergency troubleshooting.

What services does TSS provide?

TSS provides and covers a large range of services including, but not limited to:

  • Assistance in the purchasing and setup of standardized computer systems.
  • Installation of new hardware or software.
  • Printer configuration and troubleshooting.
  • Configuration of Windows and Macintosh operating systems.
  • Installation and configuration of network cards for connectivity.
  • Troubleshooting of network, connectivity, application or other general computer problems.

How do I get TSS support?

To make an appointment with TSS, either email the ITS Help Desk at helpdesk@uidaho.edu or fill out a TSS request form to have a ticket created and placed in TSS's customer tracking queue. TSS will contact you for further information.

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:
Closed for Summer

Walk-in Service:
Library 1st floor
8:00am to 7:00pm

Summer phone and email support:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
7:30 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website