students walk on University of Idaho campus

Visit UI

Learn about the many reasons the University of Idaho could be a perfect fit for you. Schedule Your Visit

Parents on campus during orientation

Parent Orientation

Students and parents can learn their way around campus and discover the many opportunities at UI. Orientation events are Aug. 18-21. Register

campus full of students

UI Retirees Association

UIRA has a membership of nearly 500 from every part of the University. Learn More

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Retiring Computers and Laptops

Departments disposing of or otherwise permanently relinquishing control of devices capable of storing information, such as computers, laptops, external hard drives, USB flash drives, cell phones, etc. are responsible for properly handling the information on them prior to relinquishing control. Generally this means you should remove all recoverable sensitive information from the devices before you send them away.

This page provides some information regarding cleaning desktop computers, laptops and other devices that can boot from a CD. For information regarding the disposal of other device types, please contact Records Management by email or 208-885-2580.

Computers & Laptops

The University of Idaho department of Records Management and the ITS Help Desk will provide a bootable CD upon request to UI departments for their use in eliminating all university data from their computer hard drives prior to the disposal of old computers.

As of January 2010, that CD contains Darik’s Boot and Nuke (DBAN), a widely recognized software package that overwrites all data on the computer’s hard drives enough times that it is essentially impossible to recover any data from the disk.

Please Note: This technique may not work properly with solid state drives (SSDs). Physical destruction of the drives is recommended to ensure data security for SSDs. If you require assistance in this regard, Technology Support Services (TSS) is available. A fee may be charged for this service.

Please follow the instructions below when using the DBAN CD.

Step 1

Insert the University of Idaho DBAN CD into the computer’s CD drive.

Screenshot for step 1-3
Insert the University of Idaho DBAN CD.

Step 2

Restart the computer.

Step 3

If the computer boots up normally, and you are uncertain how to make it boot from the CD, please contact the ITS Help Desk at helpdesk@uidaho.edu or 208-885-4357.

Step 4:

When the computer has booted from the CD you should see this screen.

Screenshot for step 4
When the computer has booted from the CD, you should see this screen.

Step 5:

At the ‘Boot:’ prompt, type the word ‘autonuke’ and hit enter.

Screenshot for step 5
At the ‘Boot:’ prompt, type the word ‘autonuke’ and hit enter.

Step 6:

The rest of the process is automatic. DBAN will probably take several hours to complete, depending on the speed of the computer in question and the number and size of the hard drives it contains.

Screenshot for step 6
The rest of the process is automatic.

Step 7:

Once DBAN is completed the hard drives have been wiped and it is safe to send the computer outside of departmental or university control.

Screenshot for step 7
Once DBAN is completed, the hard drives have been wiped.

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website