students walk on University of Idaho campus

Visit U of I

Learn about the many reasons the University of Idaho could be a perfect fit for you. Schedule Your Visit

Parents on campus during orientation

Homecoming Oct. 1-7

Join other Vandal families for a week of celebration and Vandal traditions. View Calendar

campus full of students

U of I Retirees Association

UIRA has a membership of nearly 500 from every part of the University. Learn More

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Whole Disk Encryption

Project Status — December 7, 2016

Deployments are under way, and progress is being made. Users who have been scheduled for Whole Disk Encryption will receive notices on the Monday before their deployment is to take place. We held a presentation and question/answer event on November 3rd and December 1st to answer any questions users might have. If you were not able to attend and would like to view the presentation, you can view a recording here. Meanwhile, if you are an employee, please contact your TSP or System Administrator with any questions. If you are a student, please contact the Student Technology Center.

Whole Disk Encryption

Encrypting your computer is one of the most effective ways to protect the information stored on your hard drive. If your computer stores or processes high risk data (see Standards: Data Classifications), encrypting your hard drive is a necessary step to ensure the security of any data in case of loss or theft of your device. High risk data should only be stored on approved ITS servers under UI policies and standards; however, to protect any incidental data that may accidentally reside on your local system, WDE is an essential best practice.

Sophos SafeGuard has been chosen to manage the built-in encryption technologies for both Windows and Mac desktop and laptop computers, and once installed will seamlessly encrypt all data stored on your hard drive(s). This information is safe while the computer is shut down and requires a password before the information can be accessed again. If your device is ever lost or stolen, ITS can verify that the device was encrypted and that your information cannot be accessed by any third party.

The University of Idaho requires computers which process high risk data be encrypted using WDE.

What it Can Do

  • Protect all data if your computer is lost or stolen
  • Protect data from unauthorized users attempting to break in to your physical device

What it Cannot Do

  • Encrypt e-mail
  • Encrypt files moved to the network (i.e. S: or U: drive), or a USB/flash drive
  • Protect data stolen by malware or someone with your password

Features

  • Information stored on computers encrypted with WDE cannot be accessed by unauthorized users
  • Information can be recovered from the system with the assistance of ITS in the event that the pre-boot authentication passphrase is lost or forgotten
  • Encryption can be deployed consistently across both Windows and Mac computers

Requirements

Windows 7 SP 1 and newer supported versions of Windows

  • At least 1 GB of RAM (Not all of this is needed by WDE)
  • System must be joined to the Active Directory Domain: Follow these instructions
  • System must have the System Center Configuration Manager client installed. You may need assistance from your TSP or SysAd as an employee, or the Student Technology Center as a student.
  • Systems using Windows 7 must be equipped with a Security Chip (TPM)

Mac OS X 10.9 and newer

  • At least 2 GB of RAM (Not all of this is needed by WDE)

Learn More

University Data Classification and Standards Policy

Standards: Data Classifications

Support

If you need help with pre-boot authentication or require additional assistance, submit a request to your TSP or System Administrator if you're an employee. If you are a student, please contact the Student Technology Center.

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website