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Student Achievement Awards

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UI Retirees Association

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Business Technologies

The Business Technologies Department provides a variety of technical support services for Auxiliary Services employees and the students we serve.

  • Computer help
  • Network support
  • Web design and implementation
  • Programming

You may submit help requests to axs-support@uidaho.edu. To request an Internet connection, please visit https://resnet.uidaho.edu.

Services Catalog

  • Personal account creation, access rights, and removal management
  • Group mail and folder access control

  • Ongoing support for servers and systems, both virtual and physical
  • Database backup, restore, updates, and maintenance
  • Product research and testing of potential new software and hardware solutions
  • Project management for system implementation and integration
  • Business process evaluation and improvement through technology

  • Network registration, setup, and troubleshooting for IP capable devices
  • Installation and support of software packages and operating systems
  • Virus and malware removal and prevention
  • Hardware and software troubleshooting and repair
  • Physical setup and assistance for office workstations and devices
  • Low level data recovery
  • Personal user system purchasing advise

  • Website assistance and maintenance
  • Web-based applications creation and support
  • Consultation with third party vendors
  • Database design and programming for application integration
  • Systems integration with Banner for custom and vendor applications
  • Custom queries, reports, analytics, dashboards, and data retrieval

  • Classroom style instructions on various topics
  • Specialized training upon request
  • Training based CI point events

  • Laptop and projector available for checkout to staff

Contact Us

Physical Address:
Wallace Residence Center
1080 W. 6th Street
Moscow, ID
83844-2014

Phone: (208) 885-5507
axs-support@uidaho.edu

Mailing Address:
875 Perimeter Dr.
MS 3152
Moscow, ID
83844-2014

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