Contact Info.

Scott Melten, Ph.D.
Faculty Advisor,
Department of Business Head, &
Associate Professor
Phone: (208) 885-5480
Email: metlen@uidaho.edu
Office: ALB: 225A

Mailing Address:
875 Perimeter Drive MS3161
Moscow, Idaho 83844-3161

Process Center students with adviser

About Business Process Center

We started the Process Center because managers from companies such as Micron and Boeing recognized that business people need help forming and executing strategy, which is created and executed through a definable set of processes. And through exemplary process management, this set of processes enables outstanding organizational performance.

Most business schools concentrate on good strategy, and what a person in each area of an organization does, and why his or her job duty is necessary. But many schools fail to emphasize the importance of process management. Thus, in 2009, the Micron Foundation donated $61,000 to start and fund the Process Center for five years. Through minimal project fees, the center will become self-funded after the initial five year start-up period.

The mission of the center is as follows:

  1. To provide students a real-world experience in process defining and improvement.
  2. To expose students to real-world opportunities/problems and give them a chance to capture/solve those issues.
  3. To expose students to process modeling and process control software.
  4. To help students grasp the importance of process management.
  5. To help students grasp the integrated aspects of an organization's processes.
  6. To expose students to prospective employers and provide a resume building project that helps students find employment.
The Business Process Center promotes hands-on learning. Students and firm partners have both expressed the merits of the Business Process Center. Students say that the projects helped them find positions in partner firms, as well as other types of firms. Partner firms have instituted student suggestions that have increased their profits.