Customer Procedures for starting, changing or ending service:
We are unable to provide component level repairs on any device. Maintenance support for printers is limited to actual setup of the device on the network, troubleshooting and use problems. We are unable to provide actual repair work on printers.
All requests for service must have an associated Service Ticket created.
Customer can submit Service Ticket requests by simply calling the Business Technologies Helpdesk, 885-5507, by sending an email to the Help Desk at
firstname.lastname@example.org or by stopping by the Helpdesk office in the Wallace Residence Center.