Employee Assistance Plan

The Employee Assistance Program (EAP) is a free, confidential service that provides eligible employees and their families with the opportunity to discuss personal problems with a professional counselor, receive unlimited telephone and Internet access to resource and referral information, and obtain other self-help information.

You do not have to enroll in a medical plan to participate in the EAP. However, if you are enrolled in a medical plan, you may be able to maximize your benefits by accessing the free services of the EAP before using behavioral health benefits, which require you to pay a share of the cost.

Training Modules and Webinars

APS HelpLink offers a myriad of free webinars for University employees. Access is easy at www.apshelplink.com (company code UI1). Topics include:

  • Basics of Budgeting
  • Dealing with Office Politics
  • Leadership Skills for Women
  • Basics of Effective Communication
  • Valuing Diversity
  • Leading Effective Meetings
  • Dealing with Difficult People
  • Coping with Criticism
  • Conflict Intervention
  • The Art of Listening
  • Bullying: Confronting Hostility in the Workplace

Services Provided

The EAP’s Master’s-level, licensed professional counselors are available to you and your family 24 hours a day, 365 days a year. Counselors can help with any situation that creates stress including: 

  • Family Problems
  • Substance Abuse
  • Stress/anxiety
  • Legal Concerns
  • Personal relationships
  • Finances
  • Depression
  • Workplace
  • Grief
  • Aging
  • Anger Management
  • Abuse

To access this benefit, simply call the EAP at (800) 999-1077 and identify yourself as a University of Idaho employee.  You can receive up to 8 free sessions per situation. 

Tip Sheets:
January - Safeguarding Your Finances
February - Fitting in Exercise
March - Empty Nest
April - Counseling 101
May - Preparing for Summer Break
June - Setting Financial Goals
July- Family Fitness
August- Conflict Resolution
September- Relaxation Techniques
October- Tending to an Empty Nest
November- Family Nutrition
December- Work Life Balance & Setting Personal Goals

2013 Tip Sheets
Work-Life Resource 2014:
View a list of free monthly webinars on work-life topics

Contact Information

APS HealthCare: (800) 999-1077
Emergency Crisis – 24/7: (800) 833-3031
www.apshelplink.com (University Code: UI1)
www.apshealthcare.com (list of providers and company information)